{\rtf1\mac\ansicpg10000\uc1 \deff0\deflang1033\deflangfe1033{\upr{\fonttbl{\f4\fnil\fcharset256\fprq2{\*\panose 00020005000000000000}Times;}}{\*\ud{\fonttbl{\f4\fnil\fcharset256\fprq2{\*\panose 00020005000000000000}Times;}}}}{\colortbl;\red0\green0\blue0; \red0\green0\blue255;\red0\green255\blue255;\red0\green255\blue0;\red255\green0\blue255;\red255\green0\blue0;\red255\green255\blue0;\red255\green255\blue255;\red0\green0\blue128;\red0\green128\blue128;\red0\green128\blue0;\red128\green0\blue128; \red128\green0\blue0;\red128\green128\blue0;\red128\green128\blue128;\red192\green192\blue192;}{\stylesheet{\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0 \f4\lang1033\cgrid \snext0 Normal;}{\*\cs10 \additive Default Paragraph Font;}}{\info {\title About Submitting a WebCT Problem Report:}{\author dlus dlus}{\operator dlus dlus}{\creatim\yr2006\mo6\dy21\hr10\min54}{\revtim\yr2006\mo6\dy21\hr10\min55}{\version1}{\edmins1}{\nofpages1}{\nofwords0}{\nofchars0}{\*\company dlus}{\nofcharsws0} {\vern16411}}\ftnbj\aenddoc\noxlattoyen\expshrtn\noultrlspc\dntblnsbdb\nospaceforul\formshade\horzdoc\dghspace180\dgvspace180\dghorigin1701\dgvorigin1984\dghshow0\dgvshow0 \jexpand\viewkind1\viewscale100\pgbrdrhead\pgbrdrfoot\splytwnine\ftnlytwnine\htmautsp\nolnhtadjtbl\useltbaln\alntblind\lytcalctblwd\lyttblrtgr\lnbrkrule \fet0\sectd \linex0\endnhere\sectdefaultcl {\*\pnseclvl1\pnucrm\pnstart1\pnindent720\pnhang {\pntxta .}}{\*\pnseclvl2\pnucltr\pnstart1\pnindent720\pnhang{\pntxta .}}{\*\pnseclvl3\pndec\pnstart1\pnindent720\pnhang{\pntxta .}}{\*\pnseclvl4\pnlcltr\pnstart1\pnindent720\pnhang{\pntxta )}}{\*\pnseclvl5\pndec\pnstart1\pnindent720\pnhang{\pntxtb (} {\pntxta )}}{\*\pnseclvl6\pnlcltr\pnstart1\pnindent720\pnhang{\pntxtb (}{\pntxta )}}{\*\pnseclvl7\pnlcrm\pnstart1\pnindent720\pnhang{\pntxtb (}{\pntxta )}}{\*\pnseclvl8\pnlcltr\pnstart1\pnindent720\pnhang{\pntxtb (}{\pntxta )}}{\*\pnseclvl9 \pnlcrm\pnstart1\pnindent720\pnhang{\pntxtb (}{\pntxta )}}\pard\plain \widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0 \f4\lang1033\cgrid {\b A}{\b bout Submitting a WebCT Problem Report: \par }{If experiencing any technical difficulties with log in, viewing a file or unable to view a course section properly, you musts submit a WebCT Problem Report. This report will assist our support staff in resolving your technical issue in a timely manner. The report must be filled out as completely and clearly as possible. \par \par Access to the WebCT Problem Report is on the main 51²è¹Ý login page for WebCT (http://webct.hawaii.edu) and will automatically pop up when unable to log in or gain access to a course area. \par \par }{\b Filling & Submitting out a WebCT Problem Report: \par }{There is a WebCT Problem Report link located on the main 51²è¹Ý log in site for WebCT: http://webct.hawaii.edu. Scroll down and under the header for General Info, click on the text link for "Submit a WebCT problem report". \par \par Click and enter all requested information such as 1. First name, Last name, email (this is needed in order for use to send you suggestions to help resolve your technical issue), 51²è¹Ý username and associated password. \par \par You also need to supply 2. your course title, campus and even instructor, plus the exact problem you are experiencing (be as specific as possible, including what you are clicking on - starting from the Homepage of the course, any errors you see and what the screen looks like). \par \par 3. Click "Send problem report" when done. \par \par }{ \par }}